Order Management With Seamless Communication
About Project
Brainvire’s skilled personnel developed an app that allowed the retailer to easily communicate with their loyal customers. The team included order management and appointment management module to ensure security and smooth delivery. WhatsApp integration allowed the retailer to send customized messages to their customers.
Web
Platform/OSE-commerce, Offline, Retail
Category
Brief
Developed addons of customer communication, order management, Whatsapp integration, and few others to the existing loyalty system.
Highlights
The client vouched for Brainvire to create an app that can help them reach their customers during the lockdown. Brainvire’s team created an app within a span of a fortnight so that they can easily communicate with their customers. Improved order management and appointment facility helped maintain social distancing.
Case StudyFeatures
A fully integrated ordering system allows retailers to update shipment status and send the payment link to complete the order cycle.
Retailers and customers can enjoy seamless 2-way communication. Retailers can also upsell and send customized messages with customers.
Retailers can send QR code cards to customers to book their appointment. Entry will be granted only when this code is scanned at the entrance.
The retailer can reach all their loyal customers through this single platform. They can send customized messages to all and chat with multiple customers at the same time.
Tech Stack
.Net core
Azure cloud
elasticsearch
Jaspersoft
Microsoft SQL Server
ReactJs
