The Online Portal To Efficiently Manage the Product’s Warranty Data
About
The client owns 5000 clothing and accessory shops across various locations. These shops sell products from brands like Relic, Diesel, Zodiac, Armani Exchange, WSI, and many more. With so many outlets, the client is one of the leaders in this industry.
Project Highlights
Brainvire has provided high-quality performance with its vast end-to-end services. At Brainvire, we provide an online portal that helps to sell items and even accept them back for repairs, that is if they are under any warranty period. Proven and popular open-source technology allows better opportunities for interactions with customers.
The Challenges
- The efficient online portalThe client wanted an efficient online portal to increase the transactions with the customers.
- Payment integrationIt is essential for dealers and customers to carry out the process of payments smoothly.
- Viewing the data statusThe customers were facing issues - they could not track or review the purchases. Also, if they wanted to return the products, there was no way of tracking the order.
- Easy access for the retailerIt is essential for the retailer to have access to all the details of the users, whether it is a customer or dealer.
Tech Stack
WordPress
JS
CSS 3
SugarCRM
HTML5
MySQL
Result
The easy and efficient online portal
It is now possible for users to have the best experience. The dealers can manage repair products with ease and the retailer can get the complete list containing all the repair information of the products.Proper customer access
The customers can browse the products under repair status.Increase in traffic
The opportunity for a friend's form integration for non-existing customers has improved the footfall at the store.Security
The useful Wordpress portal is impeccable in making the system secure due to restricted access
