About

Based in the USA, the client started their organization in 1999. A team of professionals with quality experience kick-started this business in New Jersey. The client prefers quality and has a reliable team associated with the company. This team can help customers to overcome challenges in the shipping process. The main ambition of the client is to offer an effortless shipping expedition to their versatile customers.

Project Highlights

Brainvire’s experts developed a web app that can simplify the logistics management process for the client along with live tracking of the shipment. The team blended the client’s existing system with the new one so that they acquire precise customer data. They also introduced features to improve the logistics shipment journey.

The Challenges

  • Live Tracking of Shipments:
    Earlier, customers failed to acquire the precise location of their deliverables.
  • Effective Use of Customer Data:
    The Client had all the logistics-related data of their customers in the ERP, but the ERP was clumsy to use and had a very bad User experience.
  • The Blend of Apps:
    With a new web app in place, the client now had different apps to work on. This made it difficult for the client to manage the logistics process.
  • A Comprehensive View:
    Lack of clarity in the shipment process created a rift among customers and the client.

Tech Stack

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    Angular

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    NodeJS

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    Amazon Web Server

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    MySQL

Result

  • Eliminated Outdated ERP

    Customers no longer have to log in to the outdated ERP system to check their booking status. Brainvire’s experts designed a new app that can provide them all the necessary details of their logistics booking.

  • Transparency

    Earlier, customers had to message the admin to track the status of their cargo. With the new app in place, customers can use the live tracker feature and learn about their cargo location and delivery.

  • Uniform Platform

    Neither the client nor customers have to switch between systems or apps to acquire information about the logistics process or location. They can utilize this new system and gain access to all important details.

  • Smooth Communication

    Customers no longer need assistance from the admin to generate quotes. The new system allows customers to generate customized quotes for domestic and international cargo.
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Client Review

Patricia Walters

Patricia Walters

Founder and CEO - Creative LLC

They help us coordinate the right skill sets, teams, and activities in order to get the job done. They transferred our platform assets, such as our servers, workstations, and databases, into their managed cloud services environment.
Verified On Clutch