About
It is a US-based telecom company that provides internet services, Government sales, live TV streaming, and mobile store. A pioneer in the telecom field, the company also sells products, like antennas, wireless systems, mobile phones, switches, etc.
Project Highlights
It is an online store that deals with network supplies offering a diverse range of products and services, globally. Magento is one of popular B2C and B2C ecommerce platforms and that’s what our experts focused on here at Brain vire. Result? Just the kind of retail network the client wanted to have.
The Challenges
- Capturing of the global marketPrior to the online mode, capturing customers across the world was quite a difficult task.
- Listing of products and servicesEarlier, the customers did not get the chance of pinning down their lists after taking a look at the various items available, at the in-stores.
- On time notificationsDue to a lack of information and technology, one had to wait if any product was unavailable for an uncertain period of time.
- Submission of customer grievancesOnce the product was sold, proper feedback from the customers was unavailable, this induced customer dissatisfaction.
Tech Stack
Symfony
Community Edition
PHP
MySQL
Result
Extended customer support
Alphabetically display of the products and services that the company offers an assortment of the same based on relevance, price levels. This increases customer satisfaction.Advanced features
The users’ needs are given importance to by the introduction of various features where they get a notification about the drop in prices, exclusive offers, back-in-stock options.Amplified sales
A customized theme for better browsing experience with the help of enhanced UI/ UX - this enhances the customer experience thereby increasing sales.Online confirmation of order along with offline pickups
The customers can quickly post online requests of their products to reserve it in advance. It also has the option of collecting it from the stores (if one wishes to) or can also get it delivered.