About
In 2014, O100° started a unique beauty brand that has a collection of hard-to-find products in one place. This high-end exclusive shop is a leading name in the Middle East for delivering the finest collection of one-of-a-kind handpicked beauty brands, the treasures of fragrances, cosmetics, and body care. They wanted to commence their business vertical on the eCommerce platform to reach more customers.
Project Highlights
In an effort to expand their customer base in the Middle East, the brand turned to Brainvire, recognized as an Adobe Solution Partner, to set up their eCommerce venture on a dependable and secure commerce platform. Leveraging the capabilities of the Adobe Commerce Cloud Solution, we seamlessly integrated tailored features, ranging from a sophisticated Mega Menu to EMI-based payment choices and robust inventory management. These innovative solutions played a pivotal role in enabling the brand to offer a seamless and exceptional customer experience.
The Challenges
- Shop By Brand And Gift Wrapping:The brand wanted to enhance the customer experience with functions like shop by brand and gift wrapping.
- Custom Product Recommendations:Personalized recommendations for customers to get more relevant products.
- EMI Based Payment Method:Needed a flexible payment method for customers.
- Promotions Strategy:The brand required the most effective promotion strategies to scale business on a bigger level.
Tech Stack
ADOBE-COMMERCE-CLOUD
Tabby Payment Gateway
Netsuite
Apple Pay
Result
Gift Wrapping Enhancement
The Adobe solution helped us integrate a unique Gift Wrapping feature to attract more customers to the website.Increased User Engagement
With the personalized functionalities on the website, the customer engagement rate increased, and the bounce rate on the site decreased.Flexible Payment Gateway
The EMI-based payment method helped customers to buy products more conveniently.3X Better Customer Retention
The practical promotion strategies enhanced customer retention by 3X and increased overall sales.