About
The client is a well-established enterprise in the telecom industry. Their aim is to offer improved and niche services to their customers. They also wish to provide next generation telecom services to their huge customer base. They have adopted a competitive yet simple pricing model to suffice needs of their customers.
Project Highlights
Brainvire’s skilled experts build a web GUI framework that is multi-tenant and multi-branded to gain control, monitoring, and management for external systems. This framework requires access to administrate the user and their systems that can be defined dynamically for the VOIP industry.
The Challenges
- Integration with Multiple SystemsThe client failed to blend multiple systems.
- A SaaS-Based SolutionThe nature of the client’s business demands a strong and modern solution that can manage increased customer base.
- Understanding The Existing SystemIt was tricky for the Brainvire’s team to understand the existing robust system.
- Understanding VOIP-Related ServicesThe client wanted to implement VOIP-related services.
Tech Stack
Angular
PostgreSQL
NodeJS
SAAS
Result
Customized solution
Based on the client’s request Brainvire’s team suggested an effective solution. They offered a customized solution that allows easy management and configuration of the external system.SaaS-based solution
The team developed a multi-tenant and multi-branded SaaS-based platform. A contemporary platform that helped the client to make the most of their services and enhance customer experience.Advanced features
Brainvire’s team introduced features such as real-time provisioning of Phone numbers in 48 states and 12,000 US rate centers, real-time provisioning of DIDs in over 60 countries Search by state, rate center, ability to bulk update/changes to all DID’s services, create 411 Listings, 24/7 Ticketed support, advanced forwarding phone numbers can be pointed to up to 3 local numbers or IP addresses, and many more.Resolved issues in the existing system
The team surveyed imperfections in the existing system of the client and rectified them with an impactful solution.