Accessory Geeks (CGETC), a logistics and 3PL firm, collaborated with Brainvire, an Odoo Gold Partner, for system enhancement. In order to achieve that the project included migrating to Amazon S3, developing a mobile app for packing with video proof, and system optimizations to streamline logistics and boost operational efficiency.
Brief About the CGETC (Accessory Geeks)
Established in 2003, Accessory Geeks (CGETC) has garnered extensive expertise in adapting to the evolving market landscape, effectively marketing best-selling products on major online platforms such as Amazon, Walmart, and eBay. Headquartered in the United States, CGETC operates a fully equipped office and warehouse, excelling in diverse online sales methods across 26 countries globally.
Functioning as a third-party logistics provider (3PL), CGETC is dedicated to assisting businesses, irrespective of size or age, in achieving logistics objectives and enhancing overall operational efficiency. Whether your enterprise is large or small, new or established, considering a 3PL is a strategic move, particularly if shipping is a focal point.
Moreover, Accessory Geeks (CGETC) extends its services into Amazon 4PL Management, offering comprehensive, end-to-end supply chain solutions that surpass conventional 3PL offerings. As the business expands globally, the imperative was to find a platform capable of accommodating their growing needs.
That's where Brainvire ensured to provide a platform for the brand with Odoo, ensuring they could accommodate their vendors' demands. Let's walk through the journey of how Brainvire aided CGETC in being the bridge between the vendors and customers.
A Complex Web of Logistics
Vendor and Inventory Management
As Accessory Geeks expanded its global reach, managing a diverse network of vendors and an expansive inventory across 20,000 locations posed a significant challenge. Some of them are mentioned below:
- Intricate coordination of stock levels, vendor requirements, and supply chains posed a significant challenge.
- Balancing these elements became a delicate and complex task.
- The constant risk of inventory discrepancies loomed, potentially resulting in financial losses.
- Maintaining harmonious relationships with vendors was challenging due to the delicate balance required.
- The intricate nature of these processes increased the likelihood of strained vendor relationships.
Technological Integration Needs
The rise of eCommerce brought forth various platforms like Amazon, Shopify, and Shipstation, which are integral to CGETC's operations. However, the challenge lay in integrating these disparate systems. Each platform had its unique interface and operational nuances, leading to inefficiencies and a manual bridging process that consumed valuable time and resources.
Operational Efficiency and Transparency
In the competitive landscape of logistics and eCommerce, operational efficiency and transparency are paramount. Real-time tracking, accurate delivery, and transparent communication with customers and vendors were imperative. The lack of an integrated system resulted in data silos, operational bottlenecks, and a lack of visibility into end-to-end processes.
Revolutionizing Operations with Odoo
Customizing Odoo Version 15 for Accessory Geeks' Transformation
The groundbreaking moment in Accessory Geeks' evolution came with the tailored customization of Odoo Version 15. This marked a collaborative effort between Accessory Geeks and Odoo's team, creating a bespoke ERP system. Crafted to align seamlessly with CGETC's operational processes, this customized solution addressed current challenges and laid the foundation for scalability and flexibility, crucial for future growth.
Vendor Portal and Integration Features: A Cohesive Ecosystem
Central to this transformative journey was the development of a comprehensive vendor portal. This portal served as the nerve center, streamlining communication, order processing, and inventory management. Odoo's adept customization facilitated the integration of various platforms, including giants like Amazon, Shopify, and Walmart, into a cohesive framework. The result was a unified system that streamlined operations and significantly improved data accuracy, reducing the likelihood of errors.
This integration enhanced operational efficiency and provided Accessory Geeks with a holistic view of its e-commerce ecosystem. The vendor portal became a control tower, allowing seamless monitoring and management of orders, inventory, and communications with vendors. This translated into time savings and facilitated a more responsive and agile approach to market demands.
Mobile App for Picking and Packing: Revolutionizing Logistics
Recognizing the significance of logistics in the e-commerce landscape helped with Odoo's customization and extended to developing a specialized mobile app for picking and packing processes. This user-friendly app revolutionized warehouse workflows by introducing intuitive interfaces, real-time inventory updates, efficient route planning, barcode scanning, and order verification.
Here are the two of the features Brainvire implemented for CGETC.
1. Stock Management
- Stock management involves handling Transfers, Lookup, Inventory Adjustment, Cycle Count, and Print Label functions through various menus.
1.1 Transfer
- In the transfer process, initiate by creating internal transfers, choosing operation types, and scanning stock locations and product barcodes. Editing and increasing quantities are possible through barcode scans. Update destination locations, create packages, validate, and check quantities. Package scanning is an alternative method, involving location and package ID barcodes.
1.2 Lookup
- Lookup will be displayed on hand qty of products. This is only for view purposes.
1.3 Label Print
- Label Print option allows users to print labels for generated transfers.
- By clicking on the Label Print option, It should open pop up to add Picking Name & Picking(dropdown).
- Users can add any Picking name and can select picking from the dropdown list.
- By clicking on the Print button, it should download the label.
1.4 Adjustment
- By clicking on the Adjustment button, It should open all the records of logged user with location, products, and quantity.
- User can scroll down and check all the products.
- By scanning another location barcode, it will display all the products if available
- Product quantity can be editable with the edit icon.
- By click on source location it will open drop down list to select another location.
- By clicking on Save, it will save a record & adjustment will be done.
2. Proof of Work
Another mobile app feature that will help the vendors is adding Proof of Work. Users can add up to 10 images related to received products by clicking the Proof of Work (POW) button, opening a popup window.
This window includes options to select the Attachment Origin (SO/PO/Shipment) and insert images from the camera, gallery, or files. After adding images, clicking "Add POW" updates the selected SO/PO/Shipment's attachment. Users can also delete attachments from the backend using the delete button.
Amazon S3 Storage Integration: Ensuring Secure and Scalable Data Management
In acknowledgment of the paramount importance of secure data management, Odoo's customization extended to integrating Amazon S3 storage into CGETC's system. This cloud storage solution brought many benefits, ensuring scalable, reliable, and secure data storage. With data securely hosted on Amazon S3, Accessory Geeks experienced high-speed data retrieval and enhanced the overall system performance.
The integration with Amazon S3 was a strategic move, aligning with the growing needs of a data-intensive e-commerce business. The secure cloud storage provided a robust backup solution and contributed to the overall agility of Accessory Geeks' operations. This integration safeguarded critical business data and positioned Accessory Geeks for continued growth, assuring customers and stakeholders of a secure and efficient data management system.
Features Helping the Business Grow More
- Time Capsule Migration: Seamlessly transferred all data from odoo.sh to the future-proof Amazon S3 platform, preserving data legacy.
- Virtual Packer: Transforms smartphones into efficient packing tools, enhancing productivity and accuracy in fulfillment operations.
- Package Reality Check: Implements top-notch quality control through innovative video proof of packaging, enabling virtual inspection and improving customer satisfaction.
- Logistics Command Center: Offers a comprehensive management system providing real-time tracking and control over orders, inventory, shipments, and other logistics operations.
Transformative Impact on Business
Operational Efficiency: Transforming Processes with Odoo
- Accessory Geeks witnessed a revolutionary transformation, streamlining inventory management across locations.
- The customized ERP system minimized overstocking and shortages, injecting agility into the supply chain.
- The vendor portal streamlined ordering, making the procurement process responsive to market demands.
- This resulted in a finely tuned inventory system, saving costs and ensuring readiness to meet customer needs.
- Integration of platforms and a mobile app optimized warehouse operations, leading to cost savings and increased productivity.
Enhanced Customer Experience: Real-time Transparency and Swift Order Processing
- Odoo's solutions had a profound impact on customer experience, offering real-time tracking for order status.
- The mobile app optimized picking and packing, reducing errors and delays for quicker order processing.
- This elevated service excellence resonated with customers, fostering higher retention rates and positive reviews.
- Accessory Geeks solidified its position as a customer-centric player in the competitive e-commerce landscape.
Business Growth and Scalability: Paving the Way for Expansion
- Post-implementation, Accessory Geeks experienced business growth and scalability.
- Odoo's scalable solutions gave confidence for market expansion, boosting profitability.
- Increased operational efficiency and heightened customer satisfaction facilitated navigating larger order volumes.
- Impressive revenue growth solidified Accessory Geeks' market presence, paving the way for sustained success.
Revolutionizing Operations: The Accessory Geeks Success Story
In the dynamic landscape of eCommerce and logistics, Accessory Geeks' journey is a testament to the pivotal role of strategic partnerships and technological innovation. Odoo's tailored solutions, spanning customization, integration, and specialized tool development, have been instrumental in transforming challenges into triumphs for CGETC.
The ongoing collaboration positions Accessory Geeks at the forefront of innovation, efficiency, and growth in the global market. Brainvire's strategic approach and technological expertise have played a crucial role in enhancing Odoo's impact on Accessory Geeks, paving the way for substantial business transformation and establishing them as a formidable player in the industry. The success of Accessory Geeks is not merely a story; it's a powerful illustration of the profound impact of embracing technology for business success.
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