A UAE-Based Maintenance Service Builds a Web and Mobile App
About
Our UAE-based client owns a location-based maintenance management company that provides household appliances, air conditioning repair, installation, cleaning, and other HVAC services. They approached Brainvire to develop an application for their end-users, including a service module built primarily for service technicians to manage appointment details and scheduling locations. They subsequently wanted to create a multi-vendor e-commerce marketplace platform and web-based interface for product selling.
Project Highlights
The client has a significant number of service technicians working in various locations with extensive expertise in servicing and maintaining multiple household appliances and providing air conditioning services such as installation, repair, and cleaning. They had no administrative panel to handle the entire system, and appointments were made over the phone. They had no capability for end-users to simply connect with the proper technician at the correct location.
The Challenges
- Management of Service Technician TimetablesThe client had challenges in maintaining the technicians' schedules.
- Service Technician Booking Capability:Booking the right technicians for the service was difficult.
- Inventory and Stock Management:The client's parts and accessories stock inventory process was inefficient. They were struggling to manage inbound and outbound replacement parts.
- Functional System:Vendors lack a system for selling various products
Tech Stack
Android
IOS
Odoo
Result
Service Management Without Hassle
Through Odoo ERP, we created an exceptional service management module that assisted the client in controlling the technician's booking timetable and availability data.Marketplace for Selling E-Commerce Products
Our experts created a multi-vendor product-selling marketplace, where the vendors could quickly sell the items from their suppliers.Technician Service Allocation that is Efficient
To book the correct technicians for a particular service in a specific area, our Odoo Experts created a location-based search.Comprehensive platform
Our specialists analyzed all of the client's specifications and devised an all-in-one platform concept to meet their customer's needs.
