We Developed A Marketplace For Customers And Businesses With Loyalty Management
About
The client is a reputed and successful business organization. Customers and businesses can register on the platform. Upon registration, a unique QR code is assigned to them. The customers can scan the barcode and can know how many times the customers are visiting them. Businesses can send the “Offers” to their customers and that way they will promote their businesses on the global network. They can also create Punch Cards that can give the discounts to the customers. Businesses will get the detailed report on the customer‟s behavior and depending on that can customize discounts for each one accordingly
Project Highlights
We designed a platform where businesses can promote their offers and track the customer loyalty. The businesses can make use of the mobile platform to stay in touch with their customers.The customers will get only the “Offers” from the business merchants to which they are associated with. They can check out other different offers too.
The Challenges
- Feature-Rich WebsiteThe client wanted to offer more than certain basic features to their customers
- Easy AccessibilityCustomers failed to access the client through mobile.
- Offer UpdatesEarlier, the client struggled to share offer updates with customers on time
- Easy And Smooth CommunicationIt was tricky for the client to communicate with their customers.
Tech Stack
CSS 3
Symfony
AJAX
Xcode
HTML5
SVN
SQLite
iOS SDK
PHP5+
MySQL
Result
Reward system
The reward system helped to lure more customers, retain them, and also encouraged them for more purchases.Encourages small businesses
This new marketplace is developed to help and motivate budding businesses that have very picky customers. They can utilize this intuitive application for improved efficiency.Easy program management
This new platform offered the client a simple program to manage. They can now manage customers and other business activities with this new platform.Smooth tracking
The client can now easily track the customer's activities. This helps them to learn more about their buying patterns and product preferences. This information helps the client to design better offers.
