Insurance Claim Settlement Company
Revolutionized Services for Insurance Claim Settlement Company with Seamless App Integration and UI Design
About Project
The brand is, Insurance Claim Settlement Company, a government entity that offers a wide range of insurance plans to New York residents. In the insurance industry, it manages multiple mobile apps and websites for various business segments, including insurance policies, claims, accounts, and contacts, ensuring comprehensive service and support for its users.
Insurance Claim Settlement Company
BusinessNorth America
Location
Business Goal
Our business goal was to develop a modern, feature-rich mobile app for the settlement company’s insurance policyholders, replacing the outdated Xamarin-based app. The new app includes claim reporting, policy access, bill payments, and contact information editing. Collaborating with the client’s developers, we focused on creating and integrating the front end with backend APIs. Clear communication, an iterative process, and a well-defined project plan ensured smooth execution. We delivered app modules on time, conducted unit testing, and provided custom prototypes for each user feature. We offered clients multiple UI options to meet their needs and enhance user experience.
Project Highlights
- Mobile App Development
- Claim Reporting Integration
- Policy Management Solutions
- Custom UI/UX Design
- API Integration Services
Enhanced App Features
Key Challenges
Biometric Setup Issues
Biometric authentication failed to validate correctly before adding or changing an ID.
Date Range Confusion
Filtering certificates by date range needed clarification and adjustments from the previous app.
Dynamic Spacing Needs
The insurance company’s variable business names needed dynamic spacing for proper display and alignment.
UI Navigation Problems
The old app’s complex and inconsistent interface caused user frustration, navigation issues, and challenges.
Our Solutions
Biometric Validation Process Solution
We processed the biometric feature by assigning individual IDs to each user, preventing overwriting without proper validation. This ensures that no changes are made to sensitive biometric data unless validated, providing additional security and confidence in the system’s integrity.
Customized UI Design Solution
We provided various UI designs based on the client’s business needs, ensuring that the data is presented in a way that aligns with how the business will use it. This included creating flexible layouts that enhance usability and make the most of the available information.
Dynamic Name Expansion UI Solution
For dynamic spacing in business names, we implemented a UI solution that allows names to expand or collapse with the click of a button. This ensures that names are displayed correctly, maintaining consistency across the app while keeping the interface clean and user-friendly.
Intuitive UI Redesign for Navigation
We redesigned the app’s user interface to be modern, intuitive, and user-friendly. By introducing a centralized menu, we consolidated all options in one location, making it easy for users to access features without navigating through multiple screens, enhancing overall usability and efficiency.
Our Approach
By applying these methods, we developed an app for an insurance settlement company that delivers an intuitive, efficient, and user-friendly experience.
Agile
Communication
Planning
Iteration
Technology Stack
Front-end Technologies
Net MAUI
IOS
Android
Cloud
Net MAUI
IOS
Android
Third-Party Tools
Net MAUI
IOS
Android
Project Management Tools
Net MAUI
IOS
Android
Framework
Net MAUI
IOS
Android
Key Results
Enhanced Security
Smooth biometric processing with improved security, preventing unauthorized changes to IDs.Customizable UI
The insurance company can choose from multiple designs and select use cases for a user-centered UI.Improved Readability
Ensured ease of readability and a consistent user experience while meeting project requirements.Seamless Navigation
The new UI allows effortless navigation, with a centralized menu boosting usability and satisfaction.
Let’s create a user-friendly app that enhances your digital presence.
Transform your business with a mobile app today and provide a seamless user experience!