About Project
Headquartered in Kuwait, the client is the largest Ford car dealer in this geographical location. When it comes to car services, they have always provided high-quality results.
The client wanted to integrate sales and after-sales services to provide the customers with the best possible ownership experience.
Car Accessories
BusinessMiddle-East
Location
Business Goal
We aimed to tailor a DMS-based app, streamlining client sales and after-sales. With added features like service booking, test drives, accessory purchases, and new vehicle searches, our goal was to enhance the client’s business efficiency through the right technologies and functionalities.
Enhanced UI/UX Experience
Key Challenges
DMS System
The client wanted customers interested in Ford models to stay acquainted with updates.
DevOps-Cloud Integration
The automotive leader needed infrastructure management automation for its system.
Track Nearby Showrooms
It was difficult for the customers to find the nearest client showroom.
Discard Language Barriers
The client wanted to include Arabic in the application.
Our Solutions
Crisis Management with Swift and Transparent Responses
Through seamless DMS integration, we incorporated a feature that updates customers on Ford car models, specs, prices, colors, offers, and availability, ensuring comprehensive and timely information and enhancing their overall experience.
Tailored Approach for Customer Engagement
We optimized automation, monitoring, and swift deployment using Azure PaaS and IAAS cloud solutions. This empowered efficient operations and ensured the seamless execution of tasks, enhancing performance.
Strategic Resource Reallocation for Higher Conversions
Our experts seamlessly integrated an intuitive feature allowing customers to effortlessly access business hours and the precise location. Additionally, they could conveniently book showroom appointments. This enhancement significantly improved the overall customer experience and engagement.
Elevated Client's Product with USP Highlight and Targeted Campaigns
We seamlessly integrated English and Arabic into the application, employing RTL technology for smooth implementation. This bilingual approach enhanced user accessibility and satisfaction, contributing to the project’s overall success.
Our Approach
Successfully putting these strategies into action resulted in fulfilling the website’s intended objectives.
Integration
UX
Technological
Optimization
Technology Stack
Cloud
Cloud
Azure cloud
Programming Languages
Cloud
Azure cloud
Database
Cloud
Azure cloud
Project Management
Cloud
Azure cloud
Key Results
Schedule Test Drives
Instant test drive bookings, no showroom visit. DMS promptly notifies sales of customer requests.Review Model Availability
App notified customers of model availability, eliminating manual showroom visits.Online Payment
Our developers enabled an effective integration for smooth online payments.Check Trending Offers
The app alerted customers to past Ford car offers, ensuring they didn't miss out on lucrative deals.
Social Section
What Our Client Says
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