CRM Tool Integration Garners Quality Leads
About Project
This is a leading loyalty program provider in the Asia-Pacific region. They have a niche reputation among their customers for their quality services. Over the years, they have worked with over 10,000 stores and 125 clients. The company is in search of a retail IT solution that can manage sources from multiple services.
Web
Platform/OSRetail
Category
Brief
We proposed the idea of CRM tool integration so that the company can work on quality leads. This integration will discard all unwanted leads so that you can benefit from actual sales-ready leads. With this smart CRM tool integration, the company can reach customers digitally which boosted customer engagement.
Highlights
Our team brainstormed about a couple of options that work out for lead management. However, after thorough analysis, we realized that the CRM tool is the most ideal solution and hence implemented it for the client. We introduced the automated notification feature for timely follow-ups and generate an increased number of quality leads and customer engagement.
Case StudyFeatures
Over 5000 users: With the implementation of CRM tool integration the company now has an increased 5000 users.
Quick follow-ups: The automated notification features enabled the practice of quick follow-ups and this had a positive impact on customer engagement.
Improved customer engagement: The automated notification coupled with rapid follow-ups have a significant impact on customer engagement.
Better lead management: Our smooth integration helped the client to filter out unproductive leads and invest time in potential customers.
Tech Stack
elasticsearch
.Net core
Azure cloud
RabbitMQ
MySQL
DevOPS
Ocelot API Gateway
