About

The B2B online giant has provided one-stop-shop services for international buyers of food, beauty, health, and grocery items for 27 years. They aimed to expand their operations to the Kingdom of Saudi Arabia (KSA) and required a robust ERP system integrated with a 3PL warehouse to support this growth.

B2B
Business
Middle East
Location

Brief

They aimed to expand their business operations to KSA by integrating their current system with a 3PL Emirates logistic warehouse through Odoo ERP. This integration would improve data accuracy and enhance customer experience on their eCommerce platform.

List of Services Offered

Odoo Implementation
3PL warehouse Integration
Enhancement of CRM, marketing, and sales processes
Seamless order processing
Inventory management
Improved customer service

Case Study

Enhanced UI/UX Experience

We streamlined the B2B online giant’s operational processes and improved the overall user experience on their eCommerce platform.

Features

Streamlined Human Resource Efficiency and Compliance

We implemented HRMS in Odoo to ensure efficient management of payroll, employee profiles, leave, expenses, and compliance with KSA standards. This comprehensive system enhances the HR capabilities of the organization, providing a robust platform for managing human resources effectively.

API Integration for Real-Time Data Sync

We established robust API connections between Odoo and the 3PL warehouse system to enable real-time data synchronization. This integration ensured instant updates of inventory levels, order status, and shipping details across both platforms.

Visitor Registration for Pricing Access

We implemented a visitor registration system to control product pricing visibility. The system redirects non-registered users to a registration form. Upon registration, their details are synced to Odoo’s backend, granting access to pricing information.

Customized Package Display Configuration

We configured multiple packaging options within Odoo’s product master and customized the website to display these variations effectively. This included developing user-friendly interfaces for customers to easily view and select different package sizes and prices, enhancing their shopping experience.