About Project
The client is a leading seller of branded heavy equipment and has been proudly serving precious and semi-precious metal fabrication industries since 1949. Brainvire replaced their legacy AS/400 system with Odoo through Odoo ERP Development and automate the workflow to achieve digital transformation. Customized modules of inventory management, production & planning, accounting, and sales were integrated with the Magento website for greater efficiency.
Web
Platform/OSE-commerce,Retail, Fabrication and Service Industry
Category
Brief
Brainvire being a Odoo Partner and a Magento development company replaced their legacy AS/400 system with Odoo and automated the workflow to achieve digital transformation. Automation reduce their lots of manual defects which helps them have smooth process flow.
Highlights
The client has reported significant profits after the implementation of Brainvire’s omnichannel solution. All business operations were seamlessly integrated with each other and automated completely. The plant managers can plan the work schedule in advance and ensure that the inventory never runs out of stock. Customer experience has also improved due to the speedy resolution of support tickets.
Case StudyFeatures
Automatic generation and allocation of support tickets based on customers’ queries.
Renewal of warranty and preventive maintenance of sold equipment.
Detailed reports related to accounting, sales, and overall revenue.
Comprehensive document management system.
3rd-party shipping service integration with FedEx, UPS, and USPS.
Multi-currency support: USD, GBP, JPY, and SFr.
Live cheque printing.
Tech Stack
Magento Community
Odoo
PostgreSQL
Python
MySQL
Fedex