About Project
The client is a pioneer in promoting and spreading awareness about carbon neutrality in Australia. They encourage other countries to join in the mission to reduce the carbon footprint on the planet and prevent the impacts of climate change. The client sought Brainvire’s expertise in building a WooCommerce-CRM bridge.
Web
Platform/OSEcommerce
Category
Brief
Brainvire’s experienced developers designed an integration to sync all the data of WooCommerce into SuiteCRM so that the sales team can handle the sales process easily by communicating via CRM. The integration provides a complete overview of customers, orders, and organization in both the systems.
Highlights
Braivnire’s team used the Invoice module in SuiteCRM to sync all the WooCommerce orders into CRM. All the order- related updates can be synced up into the CRM on a real-time basis. The retail ecommerce solution also manages category and attributes master of WooCommerce products in CRM.
Case StudyFeatures
Real-time data sync- The integration solution enables real-time order and customer sync up from WooCommerce to CRM and manages the complex relationship with the product and its related modules.
No content duplication- The deduplication logic in the relationship tables removes the possibility of data duplication in both WooCommerce and SuiteCRM.
Direct orders from WooCommerce- Merchants can take direct orders from WooCommerce and import it to the CRM.
Status updates: The Bridge also processes customer orders and its status within SuiteCRM due to integration with WooCommerce.
Tech Stack
WooCommerce
SuiteCRM
CRM-Bridge