About Project
With a rich legacy of 1,300 patents, our brand excels in technological innovation. We’re dedicated to expanding our pioneering product line and holistic PWA solutions, ensuring top-notch service across the MENA region for over 25 years.
Customer Loyalty Platform
BusinessNorth America
Location
Business Goal
Develop a tailored loyalty solution addressing limitations of the existing Magento platform, integrate gift card redemption functionality, enable QR code generation for 1000+ products, and provide multi-language support (English, Hindi, Urdu, Arabic) for a PWA solution.
Project Highlights
- Custom loyalty platform development
- QR code generation system
- Progressive web-app solution
- Multi-language support
- Integrating analytics capabilities
- Rigorous testing and quality assurance
UI/UX Enhancement
Key Challenges
Magento Platform Limitations
The existing Magento platform didn’t meet the loyalty program requirements, necessitating a tailored solution.
Loyalty Gift Card Redemption
Finding suitable third-party vendors to facilitate the integration of loyalty points redemption for gift cards.
QR Code Generation
It was hard for over 1000 products to generate QR codes to streamline the loyalty point accumulation process.
Multilingual PWA Solution
Developing a PWA solution with multi-language support for English, Hindi, Urdu, and Arabic.
Our Solutions
Customized Loyalty Solution with Optimal Performance and User Satisfaction
Our team developed a tailored loyalty solution that addressed the limitations of the existing Magento platform, ensuring optimal performance and an exceptional user experience. The customized platform seamlessly integrated the desired functionality while prioritizing simplicity and user-friendliness.
Integrated Gift Card Functionality Into the Platform
We seamlessly integrated gift card functionality into the platform to meet the requirement of redeeming loyalty points for gift cards. This integration allowed users to conveniently redeem their accumulated loyalty points for desirable gift cards, enhancing the loyalty program’s overall value proposition.
Generated QR Codes for Enhanced User Convenience
Recognizing the importance of effortless loyalty point accumulation, we implemented a QR code generation system that streamlined the process for over 1000 products. Users could simply scan the QR codes during purchases, allowing for automatic and hassle-free loyalty point accrual, significantly improving the overall user experience.
Implemented a Platform Supporting Multiple Languages for Enhanced Accessibility
To cater to a diverse user base and ensure widespread accessibility, we developed the PWA solution with multi-language support. The platform was designed to support English, Hindi, Urdu, and Arabic, enabling users from different linguistic backgrounds to seamlessly engage with the loyalty program and enjoy an optimized user experience.
Our Approach
We adopted a comprehensive approach to deliver a tailored loyalty solution that met the project’s requirements.
Requirements
Planning
Development
Testing
Technology Stack
Cloud Computing
AWS
Microsoft Azure
Adobe Commerce
Web Services
AWS
Microsoft Azure
Adobe Commerce
Framework
AWS
Microsoft Azure
Adobe Commerce
Database
AWS
Microsoft Azure
Adobe Commerce
Programming Language
AWS
Microsoft Azure
Adobe Commerce
Messaging Platform
AWS
Microsoft Azure
Adobe Commerce
Key Results
Tailored Loyalty Solution
Developed a customized loyalty solution addressing the unique requirements.Gift Card Integration
Seamlessly integrated gift card functionality for loyalty point redemption.QR Code Convenience
Enabled effortless QR code generation for over 1000 products.Multilingual Accessibility
Provided multi-language support for enhanced accessibility and user experience.
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