Seamless Connectivity Between Buyers and Suppliers for B2B Marketplace
About
The Mumbai-based client creates an ecosystem for chemicals and pharmaceuticals and a digital B2B marketplace, where buyers can get the best deals on chemicals and pharmaceuticals worldwide. In addition, they wish to have a portal that can connect the buyers with Overseas suppliers and Indian CHA Agents. With this enhanced connectivity, the client can expand their reach exponentially and ensure the smooth functioning of the buying and selling process worldwide.
Project Highlights
This B2B Marketplace is a platform to connect buyers, suppliers, and CHA Agents seamlessly. The buyers will be able to send quote requests to multiple suppliers and efficiently make a decision. The suppliers are equipped with the facility to respond to their buyers’ quote requests and communicate with them via custom chat as soon as they accept their stated quote. All the updates are available in real-time, so no need to refresh or reload pages. Buyers also have the privilege to hire CHA agents, which will ensure order delivery to their doorstep. The payment to the CHAs can be made online and offline, as per the circumstances.
The Challenges
- Upgrade old manual systemThe existing system in place had a manual, time-consuming process. There were multiple steps involved to establish simple communication.
- Seamless Interaction Between Buyers and SellersThere was no seamless communication option between buyers and sellers, and that hindered the process substantially.
- Difficulty in Managing the Products in The SystemSince there are lakhs of chemical and pharmaceutical products, managing them on a system becomes complex. The users cannot get a view of the relevant products they require.
- Delayed UpdatesThe buyers and sellers had to wait for a significant amount of time to wait for updates on the deal, which proved inept and inefficient.
Tech Stack
Laravel
MongoDB
Angular
NodeJS
elasticsearch
Lumen API
MySQL
Result
User Friendly, Seamless Website, with Reduced Clicks
Our experts revamped the entire system and automated the manual process. Thus, it created a seamless experience for the users. Users were able to find what they were seeking in fewer clicks. It meant a massive reduction in time spent searching and a higher chance of using the services.Enhanced Communication
With a custom integrated chat feature, the buyers and suppliers can smoothly connect, talk about expectations and quotes, and exchange documents. Both buyers and suppliers can view all the details about quotes and orders, consolidated in one place and updated in real-time.Fast and Efficient Search
Searching through a list of lakhs of chemical and pharmaceutical products has become incredibly easy, with the integration of Elastic Search, one of the fastest analytical search engines.Real-Time Updates
Real-time updates enable the buyers and suppliers to stay up-to-date about the status of their quotes and orders, adding a layer of sophistication to the platform’s user experience.
