Azure Migration With .Net Based CRM Development For World’s Leading Equipment Trading Firm
About
Established in 1990, the client is a worldwide leader in the procurement and sales of metalworking machinery, fabricating equipment and complete manufacturing facilities. It provides services such as online and on-site auctions and liquidations, asset management programs, appraisals, financing, plant turnaround and business sales. As a full-service stocking dealer, it also offers an extensive inventory and consignment selection of more than 1000 late-model machine tools.
Project Highlights
The client’s motive behind approaching Brainvire was to get a digital platform that can interconnect its business processes and scale them with unmatched efficiency. Brainvire used .Net core technology and Azure Cloud Services to align with the client’s expectations and business goals. The web platform helps to manage inventory, quotes and orders on a single interface. Furthermore, the client can connect with its existing customers on 3rd-party auction sites and advertise the products. The analytics are converted into graphical insights by the system and can be easily interpreted by the end users. With a secure and scalable architecture, the web application is an excellent tool for embracing digital transformation in the manufacturing industry. With our .Net core-based CRM development solution, we were able to meet the ever-changing needs of our client's organization. Our system is extremely flexible and expandable. We introduced an automated process of managing client relationships for the client, which contributed to an improvement in efficiency and a reduction in operational costs. The system is useful in that it produces reports that are both smart and compelling. This will help the organization better understand the behaviors and patterns of their customers, which will in turn allow the firm to make more informed decisions. The client can take advantage of everything with the Cloud functionalities. Accessing real-time data on customers was a big help in speeding up decision-making. Because of this, the firm will be able to protect the information of its customers and keep it safe from any outside threats.
The Challenges
- Reduced Spam Emails:The client was experiencing high email spam rates and poor reach.
- Dynamic Category View And Column Sorting:The client had provided an extremely large number of machine entries; however, these items lacked any defined characteristics; as a result, it was difficult to sort this data because there were no specific specifications.
- End-to-End Client Communication:The data related to orders and requirements are communicated by the client to their customers via Outlook. So it needed an easy way to include the email communications as a historic part of their data.
- Multiple Reporting Formats:Since the web application will be used by all departments including accounts, sales, HR, marketing, and manufacturing, every department needed a different type of reporting format
Tech Stack
Angular
Microsoft SQL Server
.Net core
Azure cloud
Power BI
Result
Real-Time Reporting In Multiple Formats
The app can produce reports in multiple formats and can also be customized to suit specific requirements of end users.Streamlined End-To-End Client Communications
All client communications (emails) can be viewed on Outlook and the data can further be used to manage the inventory.Reduced Spamming
The client was provided with a searchable email activity stream and additional history due to the use of send grid email. Using the Email Validation API, they can reduce the amount of spam while also increasing delivery rates.Optimized Column Sorting
The web application retrieves data from a central database and synchronizes it in real-time with the mobile application and website. Facilitated comprehension, analysis, and visualization of product sorting. Sorting permits the end user to search for a product.
